ADP is hiring an Associate Client Support Consultant. This position is hybrid, working at the office three days a week and working at home two days a week.
Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not changeyour #1 goal is to help clients who have between 1-49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
To learn more about Client Services at ADP, watch here: .
What you can expect on a typical day:
Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
Required Qualifications:
...Student Administrative Assistant (Receptionist) This is a part time student position at Texas Performing Arts. Both work study and non-work study students are encouraged to apply. Position is available to continue throughout student tenure. The Receptionist answers...
Job Description Job Description Job Title: Packing - 2nd shift Location: Gibson City, IL Pay: $15.75/hour Schedule: Monday Thursday, 4:00 PM 2:30 AM Fridays and Saturdays may include mandatory overtime based on production needs. Join our team...
...most balance sheet reconciliations and other process controls to help ensure the reliability of the financial statements. Review overseas payroll reports for reasonableness, inquiring where necessary on non-recurring changes for proper authorization. Collaborate...
...Job Description Job Description Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum 1+ years Special Education Teacher experience required. Applicants who do not meet these qualifications will not be considered....
About Us Nova Space Solutions, LLC (NSS) is a joint venture between Wolf Creek Federal Services, Inc. (a wholly-owned subsidiary of Chugach Government Solutions, LLC) and Amentum Technology, Inc. When you join NSS, you also become a part of a proud legacy of supporting...