Job Description
Liverpool Animal Health Center is seeking a Veterinary Assistant to join our team. We are a busy 5 doctor practice that sees dogs, cats, pocket pets, exotics, and wildlife. LAHC is AAHA and NYSVMS accredited. Our Mission: Liverpool Animal Health Center is dedicated to enhancing the bond between people and pets through compassionate, professional care. We strive to exceed our client's expectations by maintaining a state-of-the-art
medical and surgical facility, employing a highly skilled and committed veterinary staff and educating our clients about the benefits and responsibilities of pet ownership through preventative healthcare.
Why work with us? LAHC strives to use each staff member to the top of their skillset. We truly believe that by investing in our staff, we are investing in our practice and the betterment of veterinary medicine. We are passionate about
elevating our staff and keeping them engaged with their work. We're proud to say that many of our staff have been with us for 20+ years and we have an excellent retention rate for newer staff.
We leverage our veterinary assistants to the highest level that New York State law allows. Looking to do more than just restraint or cleaning? Join our team! PS - We also do really cool "stuff" ... Think things like a wing amputation on a falcon, dental surgery on a puffer fish, feeding Cheerios to a pig while they get their vaccines, etc... We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, parental leave, PTO, paid holidays, 401k plans, CE, uniform allowance, access to Journey mental health support and
more!
Our practice is open Monday - Friday 7:30 am to 6:00 pm and Saturdays 8:00 am to 12:00 pm. That means no overnight shifts or on-call hours! Saturdays are rotated among our staff, giving you ample opportunity
for full weekends off.
What Should You Bring to the Table? Veterinary experience preferred, but willing to train the "right fit" candidate!
Excellent communication skills with both clients and team members
That "knack" for client care, including the ability to deescalate
Passion for a high-paced work environment
The desire to learn and grow!
Starting pay rates typically fall between $16.00 and $17.50 an hour, commensurate with experience. We offer annual merit raises, monthly team member incentive bonuses, and staff discounts!
SUMMARY The Veterinary Technician Assistant is the Veterinary Technician's primary support. They assist in restraining pets and test set up for the examination procedure. They aid the technicians in achieving greater efficiency by relieving them of some of the routine work. They have a very significant role in freeing up the technicians to assist the veterinarian with medical procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES - Provides compassionate care to patients and clients; able to conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
- Keep accurate medical records in accordance with hospital policy.
- Prepares and maintains the exam rooms and treatment areas.
- Performs physical assessments; record observations legibly in files or veterinary software system.
- Can effectively restrain pets, even when large or difficult.
- Knows all common vaccines and vaccination protocols and can explain to clients.
- Understands the importance of a clean and orderly facility and does so as part of regular normal job duty.
- Maintains positive, cooperative relationships with other employees.
- Prepare estimates for procedures and discusses financial commitments with clients supporting hospital financial policies.
- Able to explain necessary follow up and homecare instructions to clients.
- Can properly care for all surgical materials and equipment; keep the operating room properly stocked and prepared for surgery.
- Sets up for clinical laboratory procedures such as fecal flotation exams, heartworm checks, skin scrapings, urinalysis, ear cytology and fungal cultures; maintains file of lab test results and ensures that test results are recorded in patient records.
- Can effectively position for and take radiographs of patients.
- Understands the use and care of IV pumps.
- Admits patients following hospital policy and doctors written orders.
- Discharges patients based on the veterinarian's orders, ensuring that patients are well groomed and in a medically appropriate state.
- Performs other duties as assigned including assisting in other areas.
SUPERVISORY RESPONSIBILITIES N/A
PREFERRED EDUCATION & EXPERIENCE The ideal candidate will have
- High school diploma or equivalent
- Previous on-the-job experience is desirable, but not requirement
- Previous animal care background is a plus
CERTIFICATIONS, LICENSES, REGISTRATIONS N/A
COMPETENCIES - Compassionate
- Adaptable
- Empathetic
- Oral Communication and Comprehension
- Organizational Skills
- Planning and Prioritizing
- Relationship Building
- Writing and Verbal Skills
COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of the NetSuite system; MS Excel Spreadsheet software and MS Word; MS PowerPoint Word Processing software. Previous veterinary practice systems is a plus.
TRAVEL REQUIREMENTS No travel is expected for this position.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
WORKING ENVIRONMENT This job operates in a professional animal hospital/clinic. This role may have exposure to electromagnetic radiation, anesthetic gases, unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company's policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law.
Job Tags
Work at office, Monday to Friday, Shift work,