Job Description

Category : Trust & Safety

Are you a digital detective with a passion for keeping the internet a safe and fun place? Do you have an eagle eye for detail and a knack for spotting the good, the bad, and the ugly in online content?

If so, we want YOU to join our team as a Content Moderator!

This role will be on site at our newly refurbished multi-million-dollar facility in Boise, Idaho. Read more below about the many things our new site has to offer in the About TP section.

Perks of the Job:

• Competitive Pay with Bonus Potential
• Fun Team: Join a group of like-minded individuals who are passionate about making the internet a better place.
• Break Time: Enjoy multiple daily breaks with activities like playing video games, arcade games, foosball, or relaxing at our coffee bar, onsite vending, and relaxation corners.
• Full Benefits: Medical, Dental, Vision, 401K, and more!
• Paid Time Off
• Employee Wellness and Engagement programs including Counseling sessions, Workshops, Wellness clubs, Resiliency training, and employee assistance.

What you will do:

• Investigate: Review and moderate user-generated content to ensure it aligns with our community guidelines.
• Tough Content Wrangler: Moderate traumatic, sensitive, and potentially offensive content with resilience.
• Curate: Help maintain a positive and engaging online environment by removing inappropriate content.
• Communicate: Provide feedback to users and escalate issues when necessary.
• Analyze: Monitor trends and report on content moderation metrics.

What we're looking for:

• Sharp Eyes: You can spot violations quickly.
• Cool Head: Stay calm under pressure and handle sensitive content discreetly.
• Tech Savvy: Comfortable navigating various online platforms and tools.
• Team Player: Work well with others and contribute positively.
• Word Wizardry: Excellent spelling, grammar, and reading skills.
• Emotional Ninja: Strong emotional intelligence and resilience.
• Content Conqueror: Comfortable reviewing internet content.
• Logic Legend: Sharp problem-solving skills.
• Shift Shapeshifter: Available to work various shifts.
• Windows Whiz: Experienced with Windows OS.
• Typing Dynamo: Ability to type 25 wpm.
• Attendance Ace: Reliable and predictable attendance.
• Onsite Superstar: This is an onsite position.
• Over 18 years of age.
• High School Graduate or GED or higher (proof required).

About TP in Boise, ID

Welcome to our newly refurbished facility, featuring game rooms for relaxation and team bonding, wellness rooms for health support, and a focus on social media content moderation. Join us in a dynamic and supportive environment where your skills will be valued and rewarded.

Be Part of Our TP Family

Our Chief Client Officer started her career at TP as an agent and advanced to the top. At TP, the sky is the limit! We aim to create an environment where employees feel valued, inspired, and supported, promoting happiness, productivity, and engagement. We are committed to inclusion, diversity, and a healthy work-life balance.

TP is an Equal Opportunity Employer .

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