Job Description

Physician Liaison / Scheduler

Client and Medscape are the most recognized and trusted brands of health information and the leading provider of health information services, serving consumers, physicians and other healthcare professionals, employers and health plans through our public and private online portals and applications. The Client Health Network includes Client, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer and professional portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

Position Summary

The physician liaison / scheduler plans and coordinates live physician and HCP interviews and occasional pop surveys, working with editorial and member marketing to give Medscape a strong sense of whats actually happening in HCPs professional lives to help drive more engaging and revistable content.

The ideal candidate has strong communication, networking and organizational abilities, and an understanding of health care professional roles and responsibilities. This position understands social listening and mapping member opinions to audience needs. This position should be adept at managing multiple projects and changing priorities and working within a matrixed organization.

This role is based in Atlanta and reports to the Executive Director, Omnichannel Content

Key role responsibilities

• Identifies and schedules HCPs, especially physicians, for live interviews, keeping a steady stream of live interviews happening
• Coordinates with staff interviewers across editorial and marketing.
• Organizes and indexes interview recordings and transcripts
• Maps key feedback from HCPs against other member input (customer feedback, social listening, marketing surveys, etc.)
• Works with editors, omnichannel content innovation and ICD groups to familiarize them with interview results, ensuring that results get to those who can affect content
• Works with Executive Director and other omnichannel content editors to identify additional content innovation opportunities

Qualifications

• Bachelors degree in Communications, Marketing, Journalism or a related field.
• Minimum of 1 year of experience in audience development and user opinion work.
• Understanding of audience makeup and the differences between various segments of existing and potential audience
• Excellent organizational skills.
• Knowledge of health and medical topics, ideally with some familiarity with healthcare professional needs

Preferred skills

• Demonstrated content judgement
• Curiosity about audiences, ideas and information
• Ability to interpret and explain statistical data
• Commitment to integrity and upholding the highest standards
• Ability to work collaboratively and effectively with colleagues
• Ability to evangelize change and innovation
• Strong interpersonal skills and a team player mentality
• AI prompt creation

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