Job Description

Global Operations - Director, Global Physical Security Operations Join to apply for the Global Operations - Director, Global Physical Security Operations role at Creative Artists Agency Job Description Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. Job Summary As part of CAA’s Global Safety & Security Organization, the Director of Physical Security Operations will be responsible for supporting the development of programs designed to ensure CAA is prepared to operate safely through dynamic situations and events in the US and globally. The Director of Physical Security Operations is a senior leadership role responsible for the strategic planning, management, and execution of all physical security operations across the organization globally. Responsibilities Lead, mentor, and manage a team of Regional Security Managers across multiple geographic locations. Provide direct oversight for event security operations, ensuring seamless coordination, planning, and execution of security for high-risk or high-profile events. Serve as a senior subject matter expert for all physical security-related issues within the organization. Security Operations Develop and implement standardized physical security protocols, policies, and procedures across all sites and regions. Conduct regular threat and vulnerability assessments to ensure controls are appropriately aligned with risk posture. Oversee security staffing, contract security partners, technology deployments, and emergency response plans. Strategic Planning Collaborate with executive leadership to align physical security programs with organizational goals and risk management strategies. Maintain close relationships with high-level law enforcement, intelligence, and private sector counterparts in all regions, including international. Create and manage budgets for regional and event-related security operations, ensuring cost-effective and efficient use of resources. Event Security Management Partner with internal teams (e.g., Legal, Facilities, HR, Communications) and external stakeholders (e.g., law enforcement, venues, vendors) to ensure secure event execution. Develop customized event security plans, including access control, credentialing, threat assessments, and incident response. Oversee security operations for VIPs, special guests, and company executives during public-facing or private events. Compliance & Investigations Ensure compliance with local, state, federal, and international security regulations and industry standards. Lead or support investigations involving physical security incidents and other physical security concerns. Maintain incident management systems and develop after-action reports for continuous learning. Qualifications Bachelor's degree in criminal justice, Security Management, or a related field; master's preferred. Minimum 10+ years of progressive experience in physical security operations, and law enforcement, including 5+ years in a leadership role. Proven experience managing multi-site security programs and leading regional teams. Preferred Certifications Certified Protection Professional (CPP) – ASIS Physical Security Professional (PSP) – ASIS Crime Prevention Through Environmental Design (CPTED) Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. #J-18808-Ljbffr Creative Artists Agency

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