Job Description

divh2Non-US Accredited Foreign Graduate/h2pYouve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, youll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health from advising on prescriptions to helping manage chronic and specialty conditions. As a Non-US Accredited Foreign Graduate, you will be on the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. After successfully passing FPGEE and TOEFL, you will be eligible to apply into this role to complete your required US Internship hours that build upon your Pharmacist education to develop your knowledge, skills, and abilities. You will complete a mixed modality learning plan including a curated learning experience that will utilize your pharmacy knowledge and skills. Non-US Accredited Foreign Graduates are required to successfully complete their internship within 18 months and will be skilled in diverse patient care, practice management, leadership, and education, and will be prepared to complete and pass all required Pharmacist licensure exams and processes within 120 days of the completion of required US Internship hours. While working as a Non-US Accredited Foreign Graduate, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective retail pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to:/pulliPatient Safety/liliPharmacy Professional Practice/liliRegulatory Requirements/liliQuality Assurance/liliCustomer Service/liliInventory Management/liliWorkflow Management excluding final prescription verification/li/ulpA key component of the Non-US Accredited Foreign Graduate role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:/pulliLead with Heart display empathy and compassion for your patients, customers, caregivers, and colleagues on your team/liliSupport your pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues strengths, address development opportunities, and decrease knowledge gaps/liliIdentify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy and work toward successfully implementing those solutions by leading your team to achieve specified goals/liliAdapt to change and adjust plans to thrive in a dynamic community healthcare setting/liliSeek new ways to grow, collaborate with others, and deliver better outcomes/liliAlign others around our purpose to bring your heart to every moment of your health and gain support and commitment/liliFacilitate a team culture that promotes caring, energy, enthusiasm, and pride/liliApply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors/li/ulpPrimary Job Duties Responsibilities:/ph3Customer Service/h3ulliGreet each customer in a courteous and professional manner both in-store and at the drive thru window/liliAssist all pharmacy and front store customers with their questions and concerns/liliAnswer telephone with a warm and friendly greeting/liliRequest additional help and work with others to find solutions when needed to maximize customer satisfaction/liliRemove obstacles to make customers experiences easier when possible/liliPerform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale/liliEngage with customers and seek ways to create heartfelt, personalized moments during their visits/li/ulh3Regulatory/h3ulliMaintain customer/patient confidentiality according to HIPAA and company standards/liliCommunicate with customer/patient while protecting their confidential drug information/liliComply with all federal and state laws, rules, and regulations/liliComply with all CVS policy and standard operations procedures (SOPs) at all times/liliMeet requirements for state and federal licensure within an appropriate timeframe/li/ulh3Pharmacy Operations/h3ulliAdhere to CVS workflow and ensure standards are maintained at all times/liliProcess prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions/liliResolve third party rejections and complete any manual claim forms/liliPerform all prescription pick-up procedures, in adherence of CVS policy and procedures/liliAccess, input and retrieve any necessary information to/from the workstation/liliMaintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed/liliAssist with putting away drug orders (except Clls) as permitted by law/liliDeliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc./liliSupport supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance/li/ulh3Counseling under the direct supervision of a licensed pharmacist:/h3ulliOffer to counsel and direct customer to pharmacist if necessary/liliField any medical questions when appropriate/liliCommunicate and interact with all healthcare professionals to provide optimal care/liliWhen applicable, solicit information on a customers medical history to give appropriate medical advice/liliPractice and develop duties performed by pharmacists according to law/li/ulh3Leadership/h3ulliCommunicate with Field Management and Corporate as needed/liliParticipate in all required store operational meetings/liliSupport maintaining a clean, organized, and professional pharmacy department, according to CVS standards/liliSupport scheduling activities according to the needs of the business and workflow model/liliCoordinate/implement the training and development of Pharmacy Support Staff/liliRecognize others and celebrate success/liliComplete all required training programs/li/ulpEducation:/ph3Required/h3ulliHigh School Diploma or General Equivalent Development (GED)/liliDoctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy/liliOther License(s): active Pharmacy Intern license in state where district is located/li/ulh3Preferred/h3ulliOther Certification(s): Eligibility to immunize/li/ulpPrior Relevant Work Experience:/ph3Required 0 to 3 years/h3h3Preferred 3 to 5 years/h3pEssential Qualifications, Essential Functions Preferred Qualifications:/ph3Essential Qualifications and Functions:/h3ulliForeign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS/liliPharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment./liliStrong communication and presentation skills/li/ulh3Skill In:/h3ulliResults Orientation/liliColleague Engagement/liliActive Listening/liliCustomer and Community Engagement/liliConsumer Behavior/liliNegotiation and Conflict Resolution/liliPatient Counseling/liliEmotional Intelligence/liliTime Management/liliDigital Literacy/li/ulh3Ability To:/h3ulliHave regular and predictable attendance including nights and weekends/liliComplete any additional tasks as directed by supervisor or manager/liliComplete all required training and obtain required licensure (if applicable) within guidelines/liliLift and exert up to 20 lbs. of force occasionally, up to 10 lbs/li/ul/div

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