Role: EUC Desktop Support Engineer
Location: Versailles, KY
Job Type: Full Time
Job Description
Must Have Technical/Functional Skills:
The associate will be responsible for providing end-user computing (EUC) desktop support and Microsoft Intune endpoint management for the customers warehouse operations. The role requires working onsite Monday to Friday during business hours and includes hands-on support for end-user devices and local infrastructure components
EUC Desktop Support, Microsoft Intune, Windows Autopilot, Azure AD, Device Enrollment & Troubleshooting, Onsite Hardware Health Check (Switches/Firewalls/Storage), and Vendor Coordination for Peripheral Devices.
Roles & Responsibilities:
Provide end-user desktop support including installation, configuration, and troubleshooting of Windows OS, applications, and hardware.
Manage and troubleshoot device enrollment, compliance, and policy deployment through Microsoft Intune.
Perform onsite health checks on rack-mounted devices such as switches, firewalls, and storage systems.
Configure and support printers, scanners, and coordinate with vendors for maintenance or repairs.
Support endpoint security, BitLocker, and connectivity issues (VPN, Wi-Fi, Outlook, Teams, etc.).
Collaborate with the Service Desk and Infrastructure teams to resolve incidents within defined SLAs.
Base Salary Range: $60,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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