Call Center Representative Job at Parmele Disability Advocates, Lebanon, MO

bSt6aWlocCt0dTNxbFplTkRFSy9zYlI2ZlE9PQ==
  • Parmele Disability Advocates
  • Lebanon, MO

Job Description

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Hours: Monday – Friday, 8:00 AM – 5:00 PM Location: Wichita, KS | In-Office Training Required | Equipment Provided

Why Join Parmele Disability Advocates? At Parmele Disability Advocates, we are dedicated to making a difference in the lives of individuals seeking disability benefits. Our team provides compassionate, high-quality service to clients navigating some of the most challenging times in their lives. If you are passionate about helping others and thrive in a fast-paced, client-focused environment, we invite you to apply.

About the Role We are currently hiring a full-time Call Center Representative to serve as a key point of contact and support system for our clients. In this role, you will provide timely, professional communication and ensure that client cases are progressing smoothly. The ideal candidate brings empathy, strong administrative skills, and a client-first mindset to every interaction.

Key Responsibilities:

Act as a liaison between clients and the Social Security Administration (SSA)

Respond to client inquiries and concerns with professionalism and empathy

Collect and document detailed case information from clients

Monitor deadlines and prepare routine correspondence to ensure timely case progression

Perform general administrative tasks to support the legal team and client service functions

Qualifications:

Prior customer service experience is required

Strong written and verbal communication skills

Highly organized and able to manage multiple priorities independently

Detail-oriented with strong follow-through and task management

Calm and composed under pressure, especially when handling sensitive client concerns

Self-motivated, team-oriented, and committed to providing exceptional client service

If you are enthusiastic about delivering a high-touch client experience and supporting a mission-driven legal team, we would love to hear from you.

Flexible work from home options available.

Job Tags

Full time, Currently hiring, Work at office, Monday to Friday, Flexible hours,

Similar Jobs

Chewy

Lead Veterinarian - Salt Lake City Job at Chewy

 ...Lead Veterinarian Salt Lake City At Chewy Vet Care, were changing the veterinary care experience from the ground up. It starts by crafting a culture and place where veterinary teams can succeed every day. With the launch of our new veterinary practices in Utah coming... 

Uber

Driver - Earn in your free time Job at Uber

 ...What is Uber? Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly. Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal... 

Uline

Corporate Analyst Rotational Program Job at Uline

 ...Uline Drive, Pleasant Prairie, WI 53158 Explore your potential and fast-track your career! Ulines two-year Corporate Analyst Rotational Program offers a unique opportunity to gain experience in key business areas. Work alongside experienced professionals to provide key... 

Domino's Pizza

Pizza Delivery Driver - Crossroads Job at Domino's Pizza

 ...to (***) ***-**** to apply REQUIREMENTS Valid Drivers License Valid Auto Insurance Pass MVR and Background At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in... 

Lighthouse School

Crisis Intervention Counselor Job at Lighthouse School

Job Description Job Description Lighthouse School is celebrating 55 years of excellence in the field of Special Education. We provide state-of-the-art clinical treatment and individualized academic instruction for students age 3-22 with a wide variety of diagnoses, remaining...