Bilingual Customer Service & Language Specialist (Korean) (W-2 Employee) Job at Universal Language Service Inc, Bellevue, WA

bU9ucGlSNTV0ZW51bUphSkQwYTR0Ykp6ZEE9PQ==
  • Universal Language Service Inc
  • Bellevue, WA

Job Description

Join to apply for the Bilingual Customer Service & Language Specialist (Korean) (W-2 Employee) role at Universal Language Service, Inc.

Overview

Universal Language Service, Inc. is seeking a dedicated and professional Bilingual Customer Service & Language Specialist (Korean) to join our team. This dual-role position combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance.

Compensation & Benefits

Base pay range: $20.00/hr - $25.00/hr

Position: Bilingual Customer Service & Language Specialist ( Korean ) (W-2 Employee)

Location: Onsite, Bellevue, WA

Schedule: MondayFriday, 9:00 AM 6:00 PM (PST)

Employment Type: Full-time, W-2

Languages Needed: Korean

Key Responsibilities
  • Deliver real-time OPI/VRI interpretation services in Korean and English
  • Assist interpreters with completing and updating profiles and documentation
  • Follow up with interpreters to ensure records are current and compliant
  • Maintain clear and professional communication with interpreters and internal teams
  • Handle sensitive information with confidentiality and accuracy
  • Coordinate interpreter assignments, efficiently manage schedules, and ensure accurate and timely fulfillment of client requests
  • Maintain interpreter account records, updating information related to assignments, availability, and billing accurately
  • Proactively troubleshoot scheduling issues, providing timely and effective solutions
Requirements
  • Strong bilingual proficiency in English and Korean
  • Excellent communication, organization, and customer service skills
  • Strong attention to detail and ability to manage administrative documentation
  • Ability to work full-time, on-site (MondayFriday, 8:00 AM5:00 PM PST or 8:30 AM5:30 PM PST)
  • Prior interpretation experience preferred
  • Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition)
Education & Professional Background
  • Bachelors degree in Linguistics, Human Resources, or related field preferred (or equivalent experience)
  • Minimum of 2 years of relevant experience in customer service, scheduling, recruiting, onboarding, interpretation, or translation
Work Environment & Screening Requirements
  • This is a full-time, on-site position based at our Bellevue, WA corporate office
  • Remote work is not permitted
  • Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Compensation
  • Up to $25 per hour, depending on qualifications and relevant experience
  • Full benefits package available, including medical insurance

Join our team and contribute to delivering exceptional language services to our diverse clientele.

Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Translation and Localization

#J-18808-Ljbffr

Job Tags

Hourly pay, Full time, Work at office, Remote work,

Similar Jobs

Robert Half

Digital & Social Listening Manager Job at Robert Half

 ...The Manager of the Digital Listening Center (DLC) will lead the development and execution...  ...actionable insights. Produce recurring and ad-hoc reports for cross-functional...  ...Dataminr) Major social media platforms: Facebook, X, Instagram, YouTube, Pinterest, LinkedIn... 

TradeJobsWorkForce

Amazon Warehouse Associate Job at TradeJobsWorkForce

 ...Bring your energy to the role of Amazon Warehouse Associate to maintain accurate records and documentation, support the preparation and delivery of goods or services, and respond promptly to inquiries and resolve basic issues. Other duties include coordinate tasks to ensure... 

New Season

Substance Abuse Counselor with or without degree and full LCAS-A Job at New Season

 ...required, but preferred Qualified candidates will have a counseling Certification in a related field (State Specific) Bachelor's degree is preferred but not required Experience Required: Minimum of 500 hours of experience in substance abuse is preferred... 

Progressive Spine and Orthopaedics LLC

Massage Therapist Job at Progressive Spine and Orthopaedics LLC

 ...Job Description Job Description Job Title: Massage TherapistLocation: Perth Amboy Office (Primary) Statewide Event Travel Required...  ...events. Key Responsibilities: - Provide professional massage therapy services to patients in the Perth Amboy office when not... 

BOEING

Lead Mission Systems Crew Systems Engineer Job at BOEING

 ..., integrating, and validating advanced mission crew systems including displays, HUDs, and helmet interfaces primarily for defense aerospace applications. This role involves system architecture development, trade studies, supplier oversight, and ensuring compliance with...